Society6

Unfortunately, our team does not provide phone support at this time.&#xA0;You can email us at any time, and we&apos;ll typically get back to you within 1-2 business days- excluding US Holidays.&#xA0;&#xA0;&#xA0;

Unfortunately, our team does not provide phone support at this time. You can email us at any time, and we'll typically get back to you within 1-2 business days- excluding US Holidays.

Can I Reach Customer Support by Phone?

I'm a Customer

Additional Help

If I Create an Account After I Ordered, Will My Account Show My Order Details?

How Do I Unsubscribe?

Account

What if I’m Tax Exempt?

Billing and Payments

Why is My Promo Code is Not Applying to My Order Correctly?

Shipping Discount Eligibility

Do You Offer Student Discounts?

Promos

Production & Estimated Delivery Times

Where is My Order Shipped From?

Can I Request Customizations or Modifications on Products?

How Can I Track My Order?

Orders

What is the Society6 Return Policy?

When Will I Receive a Refund for My Return?

Returns

How long does it take for recipients to receive an eGift Card?

How do I enter my eGift Card at checkout?

eGift Cards

Does Society6 offer Gift Receipts, Gift Wrapping, or Gift Messaging?

General Info

What is the Difference Between the Trade Program and the Wholesale Program?

Society6 Trade and Wholesale Programs

Contact Us

Updates to Society6 Artists Account - Effective March 18, 2025

Trouble Logging In

Why Was My Account Suspended?

Your Society6 Artist Account

Updates to Pricing and Artist Earnings - Effective March 18, 2025

How Much Do I Earn On the Sale of My Products?

How Do I Change The Paypal Email Associated With My S6 Account?

When Will I Receive My Artist Earnings?

What Is The Status Of My Artist Earnings?

How Do I Claim My Earnings?

How Do I Find My Tax Forms on PayPal?

Pricing & Earnings

Can I Sort My "Shop" Page?

Artist Shop Settings

How Do I Create an Artist Account With Society6?

How Do I Add an Avatar, Cover Image and Bio?

How Will Customers Find My Products?

Why Is There a $0.01 PayPal Verification Fee?

Getting Started

How Do I Change My Payment Method?

What Happens if My Payment Method Expires?

Where Can I See My Billing History for My Artist Plan?

Manage Your Artist Plan

Why Are My New Designs Not Showing Up?

Why Can’t I Find My Products?

Why Was My Design Removed?

Why Was My Artwork Removed When Other Similar Designs Are Still Available?

Your Designs & Products

Pixel Dimension Requirements (and Templates) For All Society6 Products

How Do I Prepare My Files For Uploading?

How Do I Upload Artwork And Use The Artist Studio?

Uploading in the Artist Studio

Do I Get a Discount When I Buy My Own Products?

How Do I Turn Social Media Fans into Customers?

Where Should I Promote My Artwork?

Make Money through Instagram & Facebook

Predict Your Top-Selling Designs

Society6 Seller's Guide

Marketing & Self-Promotion

Apply for Society6 Brand Collaborations

Face Mask Content Guidelines

Intellectual Property Concerns

Contact us

Anything else we can help with?

I'm an Artist

Submit a Request

Can I Reach Customer Support by Phone?Updated 2 months ago